Payment Policy

At MultiTool Warehouse, we aim to make your shopping experience safe, secure, and convenient. This Payment Policy outlines the terms and accepted methods of payment for purchases made through our website.

1. Accepted Payment Methods

We accept the following forms of payment:

PayPal

All payments must be made in USD unless otherwise specified.

2. Payment Security

All transactions are processed through secure payment gateways using SSL encryption to ensure your personal and financial data is protected.
We do not store any credit card information on our servers.

3. Order Confirmation

Orders will only be processed once full payment has been received.
You will receive a confirmation email with your order details and receipt upon successful payment.

4. Failed or Declined Payments

If your payment fails:

Double-check your billing information and available funds.
Try a different payment method.
If the issue persists, please contact us at business@multitoolwarehouse.com for assistance.

5. Taxes and Duties

Applicable sales taxes will be calculated at checkout based on your shipping address.
For international orders, customs duties, VAT, or import taxes may apply and are the buyer's responsibility.

6. Fraud Prevention

To protect our customers and ourselves from fraudulent activity:

We reserve the right to request additional verification or identification before processing certain transactions.
We may cancel or hold orders that appear suspicious or involve payment anomalies.

7. Refunds and Returns

Please refer to our Return & Exchange Policy for information on refund eligibility and timelines.

Contact Us

For payment-related questions, please contact:

📧 Email: business@multitoolwarehouse.com
🌐 Website: www.multitoolwarehouse.com

Business Address:RM 1013 10/F GENPLAS IND BLDG
56 HOI YUEN RD KWUN TONG
HONG KONG