Privacy Policy

At MultiTool Warehouse, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make purchases from our website.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information You Provide Directly

Full name
Shipping and billing addresses
Email address
Phone number
Payment information (processed securely through third-party payment gateways)

b. Automatically Collected Information

IP address
Browser type and device information
Date/time of visit
Pages visited and time spent on site
Referring website URL
Cookie identifiers (see Section 6)

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate order updates and shipping confirmations
Provide customer support
Improve website performance and user experience
Prevent fraud and ensure security
Send promotional emails if you opt in

We only collect and use information necessary for our operations and as permitted by law.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties, only as needed to operate our business:

Payment processors (e.g., PayPal)
Shipping providers (e.g., UPS, FedEx)
Marketing & analytics tools (e.g., Google Analytics, Meta Ads)
Legal authorities when required to comply with law or enforce our rights

These third parties are contractually obligated to protect your data and only use it for specified purposes.

4. Data Retention

We retain your personal data as long as necessary to:

Complete your transactions
Comply with legal obligations
Resolve disputes and enforce our agreements

You may request deletion of your data at any time by contacting us (see Section 10).

5. Your Rights and Choices

You have the right to:

Access, update, or delete your personal data
Opt out of marketing emails (unsubscribe link in footer)
Withdraw consent where applicable
Request a copy of the personal data we hold about you

To exercise your rights, please email us at business@multitoolwarehouse.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Improve website functionality
Analyze traffic and usage patterns
Offer personalized content and ads

You may disable cookies through your browser settings, though some features may not function properly.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before submitting personal data.

8. Security Measures

We implement appropriate physical, electronic, and administrative safeguards to protect your data. However, no system is 100% secure. By using our site, you accept these inherent risks.

9. Children’s Privacy

We do not knowingly collect personal information from children under 13 years old. If you believe we have inadvertently collected such data, please contact us immediately for removal.

10. Contact Us

For questions about this Privacy Policy or how your data is handled, contact us:

📧 Email: business@multitoolwarehouse.com
🌐 Website: https://www.multitoolwarehouse.com

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Continued use of the website implies acceptance of the revised policy.